Frequently Asked Questions

Most frequent questions and answers

What are box office hours?

Box office is open during live shows and events. Cash only is accepted for tickets purchased at door/box office. It’s best to purchase tickets online

What time does the show start?

Each event is different so we recommend you check the website for details in advance.

What is the refund policy?

There are no refunds on tickets purchased unless the show in question is cancelled or rescheduled.

What do I do if I can not find my email with ticket link?

Please contact “support” at We are not affiliated with any other ticket platform and discourage purchases through third parties.

Where can I park?

There is limited onsite parking, however on street parking is vast on smaller roads all around the venue.

Can I bring my teenager/ tween/ child/ toddler?

Most shows are all ages. All parties no matter the age is required to have a paid ticket unless under the age of 1.

Can I go to my car after I enter the venue?

There is a no re-entry policy once you have scanned your ticket in. This is to assure the safety of all patrons in attendance.

Are there seats inside?

There are typically mezzanine seats for sale in advance. G.A. Tickets are typically standing room only. There is no ADA seating available but all medical devises welcome.

Can I bring my backpack?

No backpacks or large purses allowed. This is to assure a quick entry and safety of other patrons.

Can I bring my knife?

No weapons of any kind are permitted. Including box cutters, knives, air soft guns, blowtorch lighters, clubs, bats.

Can I smoke?

There is a smoking area outside in the back of the venue. No vaping or smoking indoors per/law.

Is there an ATM?

Yes there is an ATM onsite. However the bar accepts most major credit cards. (No gift cards or donor cards accepted)

Is there food?

Most events there are food trucks onsite, with local favorites available for purchase. (The food trucks are not affiliated with Sunshine, but are parked in a secure area of the venue lot and are independently operated.)

Can I bring in outside food and drink?

No outside food or drink is allowed in venue per law. When you leave, you will also be asked to leave all food and drink behind as per law.

At Sunshine Studios Live, we aren’t limited to just concerts and recording sessions!
We have customized everything our live venue has to offer to cater to your needs.